Cancellation policy

Purchase Options Cancellation Policy

Subscriptions

Some products on our website may be available as a subscription. By purchasing a subscription, you agree to receive recurring deliveries at the frequency you select during checkout.

Your payment details will be stored securely and you will be charged automatically for each scheduled order unless the subscription is cancelled prior to the next billing date.

You may:

- Pause your subscription
- Skip an upcoming order
- Update your shipping address
- Update your payment method
- Cancel your subscription

These changes can be made at any time through your customer account or by contacting us directly.

Changes or cancellations must be made before your next billing date. Once a subscription order has been processed, packed or shipped, it cannot be cancelled, modified or refunded.

Subscription discounts and benefits apply only while the subscription remains active and cannot be combined with other promotional discounts unless otherwise stated.

For information regarding refunds, damaged goods or incorrect orders, please refer to our Refund Policy.

If you require assistance managing your subscription, please contact us at moonboyroasthouse@gmail.com.